Legal

These Terms & Conditions govern your use of the Social Currency Agency ("SCA", "we", "us") website and services. By engaging SCA or using our site, you agree to these terms.

1. Services

SCA provides marketing, growth, content, and related services scoped per engagement. Specific deliverables, timelines, and fees are defined in your individual service agreement. Nothing on this site constitutes a guarantee of specific results.

2. Client Responsibilities

You agree to provide timely access, assets, approvals, and accurate information required to deliver services. Delays in providing materials may affect timelines and outcomes.

3. Intellectual Property

Upon full payment, content created specifically for your engagement is assigned to you to the extent agreed in your service agreement. SCA retains the right to reference the engagement in aggregate case studies and portfolio materials.

4. Limitation of Liability

SCA is not liable for indirect, incidental, or consequential damages. Total liability is limited to the fees paid for the engagement giving rise to the claim.

5. Governing Law

These terms are governed by the laws of the jurisdiction in which SCA operates, without regard to conflict-of-law principles.

Social Currency Agency ("SCA", "we", "us") respects your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly — including your name, email, phone number, and business details when you submit a form, apply for services, or opt into our communications.

2. How We Use Your Information

We use your information to deliver services, send marketing and transactional messages you've opted into, respond to inquiries, and improve our offerings. We do not sell your personal information.

3. SMS Communications

If you opt into SMS messaging, you consent to receive automated marketing messages at the mobile number you provided. Message frequency is up to 4 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP. We collect your name and mobile phone number when you opt in, and use them to send marketing messages, growth tips, and promotional offers you have consented to receive. We retain your opt-in consent and phone number for our records. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. Data Security

We take reasonable measures to protect your information using industry-standard practices. However, no method of transmission or storage is completely secure.

5. Contact

Questions about this policy? Contact us at support@socialcurrencyagency.org.

All payments made to Social Currency Agency are final and non-refundable.

Because our services involve the immediate commitment of time, creative resources, and strategy, we do not offer refunds, chargebacks, or credits for completed or in-progress work. Once an engagement has begun, fees are earned in full.

Cancellations of recurring retainers must be submitted in writing at least thirty (30) days before the next billing cycle. Any fees for the current cycle remain non-refundable.

If you believe a charge was made in error, contact support@socialcurrencyagency.org within 7 days of the transaction.